As we inch closer and closer in winning back our old way of life, we all came aware that the CDC relaxed guidelines that were implemented to help fight and protect us from the pandemic. More specifically, the guidelines for wearing masks. The State of New Mexico, as well, followed suit with the CDC's recommendations and relaxed those same guidelines on wearing masks in public. We are SO happy about this as you are! HOWEVER... to keep our staff as well as our clients safe, when clients begin to enter the building once more, they will be required to not only have a mask on them but to be wearing it appropriately too. Understand that this is NOT a request. THIS IS OUR POLICY and will stay in practice until further notice. And guess what? You are also in luck! If you by chance forgot your mask at home or your dog ate it alongside the electronic homework your children now have (no we hope that your dog does NOT eat your masks) we will have a clean/never used face mask for you to have and put over your face. Also, PLEASE understand that the State of NM, as well as Governor MIchelle Lujan Grisham not only agree that people should still follow the guidelines for mask wearing that were previously in place but will FULLY support businesses making it a requirement to enter AND stay in their establishments. If you disagree with our policy to wear a mask you are welcome to wait in your car. Failure to follow policy or argumentative nature about any of our policies will result in you being asked to seek veterinary care elsewhere for your pet.. Also, if you feel that giving ANY of our staff grief over the owner and Practice Manager policies concerning face masks or anything else concerning ELVC you once again, will be asked to find veterinary care elsewhere permenantly. We know this shouldn't be a problem for any of our valued clients and thank you for understanding why we made this decision. Oh, as a side note, Curbside will always take longer time wise from checking in to checking out, than the traditional pre-pandemic appointment. When we begin to allow clients back in the clinic safely these too will be longer than the "normal" appointment. This is everywhere, NOT just us. So we ask you to PLEASE be an adult and remain calmly in your vehicle with the A/C kicked on for you and your fur babies. Thank you once again, from the bottom of all of our hearts here at ELVC and we look forward to continuing providing exceptional healthcare to all of your fur kids and celebrating these small steps back to normality!
Thank you and have a good day.